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Mind your language
Blog posts
{ Thoughts, tips and tidbits from the world of brand copywriting. }
How messaging and tone helped one brand stand out (with stealable tips)
This tube ad from Bubble ticks all the boxes. It’s unusual, fun, ethical and a little bit silly. Find out how you could steal some of that messaging magic for your brand.
How to read more (to write better)
Maybe you’re a business owner who wants to write more confidently for your social media. Perhaps you spend half your working day agonising over an email, wondering why you can’t quite get the words right. Maybe you need to put together a pitch deck or write a winning bid for that funding that will change your company’s trajectory. It’s a bit of a writing cliché that to become a better writer you need to become a better reader. But I’ve certainly found it to be true. So, I thought I’d share my tips on how to read better.
How to navigate a freelance dry spell
The time will come in most freelancers’ lives when for whatever reason, for a week, a month or perhaps longer, the phone just stops ringing. Here’s how to weather your freelance dry spell and come out on top.
How to say sorry as a brand
Sometimes, as businesses, we need to break bad news. Maybe an order’s late. Maybe you double-booked a room. Maybe you slept through an important meeting. We all make mistakes. What’s important is what you do about it. Tone of voice is a helpful tool to make your message more palatable and essentially save your bacon.
How to guide your brand through change
At some point your business will change. You might cultivate a new target customer, expand into new categories or markets, shake up your pricing, or update your visuals or words. But it isn’t always easy. So, when change is on the cards, what can you do to guide your customers to the other side with confidence?
What is ethical marketing and how do you do it? (With examples)
Marketing has a bit of a reputation for being sleazy and pushy. But as businesses, it’s also essential to our survival. Luckily, there’s a way to do it without burying your values.
How many of these have you seen in the wild?
How to embed your new tone of voice
Your new tone of voice is ready and you want to start putting it into action. But how do you get your team on board? And where do you begin with updating all your old content? Check out my guide to changing your tone of voice and bringing it to life across your organisation.
How creative limits help you write better
Have you ever become completely stuck when you sit down to write for your business? The endless choice and possibilities of what you could write leave you unable to start anything. But it’s the endless choice and possibilities that are the problem. Here's how to use the power of restrictions to save time, boost creativity and produce better work.
What are brand values and how do I find mine?
Brand values are the beliefs that guide how you run your business. But why do you need them, how do you get them and what do good ones look like? Let’s find out.
When to flex your brand voice
Before you go splashing your distinctive tone of voice across every corner of your business...hold your horses. There are certain places and scenarios where your tone of voice could do more harm than good. Find out when and how to flex your tone of voice to keep your customers on side.
5 things you need to know before you start a newsletter
As social media becomes more and more meh, newsletters are a brilliant alternative. Whilst I’m not claiming to be any kind of oracle, here are some things you should know before starting an email newsletter of your own.
What is brand messaging? A brand language glossary
When it comes to copy, sometimes, you know exactly what you need. Maybe it’s words for your website or the packaging for your latest product. But sometimes, you’re in need of something less defined. That’s where brand messaging comes in. The trouble is we strategists and marketers have lots of confusing words for the different tools and we don’t always agree on what these words mean and what the tools do. Here, I’ve given explanations, practical uses and real-life examples for each, as well as hints to help you write your own, if you like.
Essential tasks for running a freelance business (and how often to do them)
As you may know, I’m all about work-life balance and freelancing to have a more well-rounded existence. Part of that is nailing down processes to make the best use of your time. Stay focused and cover all bases with this list of essential tasks to run a successful freelance business.
Welcome to Lumen & Fox
If you’ve visited me here before, you might have noticed a few changes recently. Having traded for almost five years as Sally M Fox Copywriting, I now go by the name of Lumen & Fox. To accompany the new name, you’ll notice beautiful new visual branding. Here, I dig into what’s changing, what’s staying the same and why.
5 quick tricks to find your tone of voice
As a company of one, brand voice can feel like a nice-to-have rather than a need-right-now. But in a crowded market it can help you stand out and build trust. Here are five tricks that take no time but will help you cement your tone of voice and create consistency in your communication.
When’s a good time to get a tone of voice guide?
You’ve heard fellow business owners and marketing managers talking about brand tone of voice. But how do you know when’s the best time to get it sorted? Here are four ways to tell you’re ready for a tone of voice guide for your business.
7 tips for consistent blogging
Everything you read says you need a regular blog. But something always gets in the way. I get it. Writing a blog for your business can feel like a massive drama. But it doesn’t have to. Here are my top tips for blogging for your business without breaking your back.
7 common tone of voice mistakes (and how to fix them)
For every example of excellent brand voice out there, there are just as many examples of brand voice gone wrong. Luckily those mistakes are easily made but just as easily fixed. Discover seven common mistakes businesses make with their brand voice and how to fix them.
Why do you need tone of voice?
Do you ever find yourself deliberating over a particular phrase or word in your latest LinkedIn post? Do you wish you could talk about your business in a way that would set you apart from your competition? Do you hesitate when deciding what your brand’s stance should be on a particular topic or issue? Do you scroll through your feed and sense a lack of unity and cohesion from post to post?
One of the ways to solve these problems is a brand language.
5 fun exercises to help you find your tone of voice
As a business, trying to pinpoint your brand voice isn’t easy. Here are five exercises to get the ideas flowing and help you find out who your brand is calling out to be.

I’m Sally, the desk plant killer behind Lumen & Fox 👋
I do brand voice and copywriting for big-hearted businesses.
That means finding the words that bring your bright ideas to life. The words that let you make your mark. Whether it’s copy for your website or powerful messaging to use across every platform, pitch and proposal. I use a fun, creative and uplifting approach to figure out what you want to say and, most importantly, how you want to say it.
Have we met?
Take a look at how I can help